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Responso: AI-powered e-commerce customer service hub. Automate responses, manage all messages in one place.
Responso is a comprehensive e-commerce communication hub designed to streamline customer service operations. It centralizes all customer messages from various channels into a single platform, significantly improving efficiency and response times. By leveraging AI and automation, Responso empowers businesses to handle a higher volume of inquiries, reduce operational costs, and enhance overall customer satisfaction.
Responso acts as a unified inbox for all your e-commerce customer interactions. It integrates with numerous marketplaces, e-shop platforms, email services, and messaging apps, ensuring that no customer query goes unnoticed. The platform's core strength lies in its ability to automate repetitive tasks, provide intelligent AI-assisted responses, and offer valuable insights through detailed reports.
Responso is ideal for e-commerce businesses, online retailers, marketplace sellers, and customer support teams looking to scale their operations, improve response efficiency, and provide a superior customer experience.
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Pricing Model
Supported Platforms
Supported Languages
Leverages ChatGPT-4 to assist in drafting responses, checking order details, and improving message quality.
Consolidates messages from various channels like marketplaces, e-shops, email, and social media into a single, manageable inbox.
Automates repetitive tasks and message handling with customizable workflows and rules.
Provides detailed analytics on response times, inquiry sources, and customer interactions to inform business decisions.
Streamlines the process of managing returns and customer complaints with dedicated tools and automation.