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Perspective AI: Automate customer interviews & uncover insights at scale with AI.
Perspective AI is a cutting-edge platform designed to revolutionize how businesses gather and analyze customer feedback. By leveraging advanced artificial intelligence, it automates the process of conducting customer interviews, enabling companies to gain deep insights at an unprecedented scale. This tool is built to uncover critical information about customer needs, service experiences, and the reasons behind customer churn, empowering businesses to make informed, data-driven decisions.
Perspective AI acts as your AI-powered research assistant, capable of engaging customers in natural, conversational interviews. It goes beyond traditional surveys by facilitating dynamic dialogues that can probe deeper into customer motivations and experiences. The platform is engineered to handle a high volume of interactions, ensuring that businesses can continuously gather and act upon customer intelligence.
The platform offers several standout features:
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Nanorater is an AI-powered face rater that provides personalized aesthetics scores, annotated feedback, and actionable fixes using unique persona presets.
AI-powered interviews to gather customer feedback and uncover insights at scale.
Automated analysis of customer conversations to identify key themes, needs, and pain points.
Generate comprehensive reports with findings, quotes, and actionable next steps for business strategy.
Facilitates research on unmet needs, service experience, and reasons for customer churn.
Quickly experience an AI-moderated interview to understand the platform's capabilities.
