FeedbackStream

Automate Customer Interviews | FeedbackStream ===============

Deep insights made simple =========================

Ask the right customers the right questions at the right time. FeedbackStream automates your customer interviews with AI, helping you dig deeper than a survey in much less time than 1:1 interviews.

Get Started Free | Try Demo No credit card needed. Unlimited time on free plan.

"Before our last sprint we sent out a FeedbackStream link to a collection of customers and the insights we got completely changed what we built. Highly recommend." - Tom M, Chop Chop Studio

Stop speaking to customers one at a time. There is a smarter way.

How Feedback Stream Works

Get setup in 8 minutes and start collecting interviews straight away:

1. Create your AI customer interview agents: Build unlimited agents for different products, scenarios, or customer types. Provide the questions you want answered and set the goal for the interview.
2. Send customers to your interview link: Distribute the link via email or SMS, or embed it directly on your website. Customers can start the interview at their own convenience.
3. Review the interview: Receive notifications when a customer responds. View the summary, key insights, and full transcript.

Built For B2C Brands

FeedbackStream is ideal for various B2C industries:

• Consumer Software: Discover what keeps users engaged or causes churn.
• E-commerce Sellers: Understand why shoppers abandon their carts.
• Media (TV & Radio): Gather feedback on your content.
• Online Educators: Improve courses based on real learner feedback.

Uncover Insights Beyond Analytics

Capture feedback in the moment and transform it into actionable intelligence. With FeedbackStream AI-powered customer interviews, you will:

• Collect in-depth interviews at scale: Interview hundreds of customers simultaneously while maintaining meaningful conversations.
• Unlock honest, unbiased feedback: Customers tend to open up more to AI interviewers, reducing fear of judgment.
• Instantly turn interviews into insights: Compiled feedback is reviewed and ready to share, enabling your entire team to access conversations and insights quickly.