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FeedbackStream

Automate customer interviews with AI for deep insights. Get feedback faster than surveys or 1:1s.

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Introduction

Automate Customer Interviews | FeedbackStream ===============

Deep insights made simple =========================

Ask the right customers the right questions at the right time. FeedbackStream automates your customer interviews with AI, helping you dig deeper than a survey in much less time than 1:1 interviews.

Get Started Free | Try Demo No credit card needed. Unlimited time on free plan.

"Before our last sprint we sent out a FeedbackStream link to a collection of customers and the insights we got completely changed what we built. Highly recommend." - Tom M, Chop Chop Studio

Stop speaking to customers one at a time. There is a smarter way.

How Feedback Stream Works

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Get setup in 8 minutes and start collecting interviews straight away:

Create your AI customer interview agents: Build unlimited agents for different products, scenarios, or customer types. Provide the questions you want answered and set the goal for the interview.
Send customers to your interview link: Distribute the link via email or SMS, or embed it directly on your website. Customers can start the interview at their own convenience.
Review the interview: Receive notifications when a customer responds. View the summary, key insights, and full transcript.

Built For B2C Brands

FeedbackStream is ideal for various B2C industries:

Consumer Software: Discover what keeps users engaged or causes churn.
E-commerce Sellers: Understand why shoppers abandon their carts.
Media (TV & Radio): Gather feedback on your content.
Online Educators: Improve courses based on real learner feedback.
Household Products: Get real-world feedback on product quality and usability.
Fashion & Retail: Optimize product launches with customer insights.

Uncover Insights Beyond Analytics

Capture feedback in the moment and transform it into actionable intelligence. With FeedbackStream AI-powered customer interviews, you will:

Collect in-depth interviews at scale: Interview hundreds of customers simultaneously while maintaining meaningful conversations.
Unlock honest, unbiased feedback: Customers tend to open up more to AI interviewers, reducing fear of judgment.
Instantly turn interviews into insights: Compiled feedback is reviewed and ready to share, enabling your entire team to access conversations and insights quickly.

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Information

Websitefeedbackstream.ai
Published date2025/11/05

Product Information

Pricing Model

Supported Platforms

Web

Supported Languages

English

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Frequently Asked Questions

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Key Features

🤖

AI Interview Agent Creation

Create unlimited AI interview agents tailored to specific products, scenarios, or customer segments. Define your questions and interview goals.

🔗

Shareable Interview Links

Distribute a unique interview link via email, SMS, or embed it on your website for convenient customer access.

💡

Instant Insight Summaries

Receive instant notifications upon customer responses and access summarized insights, full transcripts, and key takeaways.

📈

Scalable Interview Collection

Gather detailed, honest, and unbiased feedback at scale by interviewing hundreds of customers simultaneously.

💰

Free Plan with Unlimited Time

Benefit from a free plan with unlimited time, allowing continuous use without upfront costs or credit card requirements.

Pros & Cons

Pros

Automates the time-consuming process of conducting customer interviews.
Provides deeper qualitative insights compared to traditional surveys.
Offers unbiased feedback as customers may be more candid with AI.
Scales interview collection to hundreds of customers simultaneously.
Generous free plan with unlimited time available.

Cons

Limited customization of AI agent's personality or questioning style.
Relies on customer willingness to engage with an AI interviewer.

Use Cases

1Gathering user feedback for product development.
2Understanding customer pain points and needs.
3Testing new feature concepts with target users.
4Improving customer support interactions.
5Analyzing market reception for new products.

Who Should Use This?

👤Product Managers
👤UX Researchers
👤Marketing Teams
👤Startup Founders
👤B2C Brands

💎 Freemium