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Conduit: AI agents for automated customer support and sales conversations. Integrates seamlessly with your tech stack.
Conduit is a cutting-edge AI platform designed to revolutionize customer service and sales operations. It empowers businesses to build and deploy intelligent AI agents capable of managing customer conversations across both text and voice channels. By automating repetitive tasks and providing instant, accurate responses, Conduit helps teams focus on critical issues, improve customer satisfaction, and drive business growth.
Conduit provides AI-powered agents that act as an extension of your team, handling customer interactions end-to-end. These agents are not static; they learn, adapt, and gain new capabilities over time, much like human employees. The platform focuses on automating communication, orchestrating complex conversations through defined workflows, and providing valuable insights through reporting and analytics.
The Conduit platform offers several standout features:
Conduit is ideal for businesses looking to automate and scale their customer support and sales processes. This includes companies in industries like Hospitality, E-Commerce, Financial Services, Property Management, and Home Services that handle a high volume of customer interactions. It's particularly beneficial for teams aiming to improve response times, reduce costs, and enhance overall customer experience.
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Build AI agents to automate and manage customer conversations across text and voice channels, ensuring end-to-end communication handling.
Orchestrate multi-step, complex conversations across multiple channels with defined workflows for consistent customer interactions.
Gain AI-driven insights to monitor, evaluate, and continuously optimize your customer conversations for better performance.
Streamline all conversations in one place, with the ability to teach AI directly within the inbox for continuous improvement.
Equip AI agents with tools to handle tasks, retrieve data from external systems, and integrate with your existing tech stack.
Deploy human-like voice AI agents to handle calls, qualify leads, and support customers 24/7.
